TELEHEALTH INFORMED CONSENT
Consent for virtual care.
Effective August 24, 2026
This is Nuveena's platform-level telehealth disclosure. Before care begins, the treating independent provider must obtain and document any additional consent required by the provider's license, your location, and applicable law.
Nature of telehealth
Telehealth uses electronic communications to allow a patient and a licensed provider in different locations to exchange health information and provide evaluation, consultation, education, care management, and treatment. Encounters may be live, asynchronous, or a combination.
Potential benefits
- More convenient access to licensed providers.
- Reduced travel and faster exchange of information.
- Coordination with a licensed pharmacy when a provider issues a valid prescription.
Material risks and limitations
- A provider may not be able to perform the same physical examination available in person.
- Technology may fail, delay, or expose communications despite safeguards.
- Information provided may be incomplete, inaccurate, or misunderstood.
- A provider may determine that telehealth is inappropriate and require in-person care, testing, or emergency evaluation.
- No prescription, product, or outcome is guaranteed.
Alternatives and choice
You may decline telehealth and seek available in-person care. You may withdraw telehealth consent prospectively by notifying the provider, subject to completing clinically necessary transition or emergency steps. Declining marketing messages does not affect eligibility for care.
Independent providers and pharmacies
The treating provider is independently responsible for professional judgment, informed consent, diagnosis, treatment, and prescribing. A licensed pharmacy independently evaluates and fulfills valid prescriptions. Nuveena provides technology and administrative coordination and does not practice medicine or pharmacy.
Privacy and recording
Telehealth information is handled according to applicable privacy law and the provider's and pharmacy's notices. Do not record a session unless every participant gives permission and recording is lawful.
Emergencies
Telehealth through Nuveena is not emergency care. Call 911 or go to the nearest emergency department for severe or rapidly worsening symptoms.
Patient acknowledgment
By electronically accepting during clinical intake, the patient confirms that the patient read this consent, had the opportunity to ask questions, understands the benefits, risks, alternatives, privacy considerations, and limited role of Nuveena, and voluntarily consents to telehealth. Acceptance should be stored with the version, date, time, and identity of the consenting patient.